by James | Jul 31, 2019 | Business, Life, Social Media
Being an introvert can be interesting. When you need solitude to re-charge the batteries, those who can only re-charge by being in a throng of people can be either amazed or appalled. One time my wife went to visit her mother and sisters while I stayed back to keep...
by James | Jul 30, 2019 | Business, Business Support, Social Media, Virtual Assistant
A strong online community is not just about numbers. It’s also about how people engage with your business or brand and the ways they do it. Make the most of your blog – Your starting point should be your website and/or blog. Yes, we know it is tough to come up...
by James | Jul 29, 2019 | Business, Business Support, Customer Service
Empathize The last 2 posts have focused on walking in others’ shoes and not making assumptions as we strive for great customer service. The last point I want to make here is to empathize. To make this point, I turn to the comments section of my local newspaper’s...
by James | Jul 28, 2019 | Business Support, Customer Service
Never Assume In the really oft-chance you haven’t heard the ancient joke, it goes like this: “Don’t assume. Assume is spelled A-S-S-U-M-E. So when you assume, you make an @$$ out of you and me.” Crude, yes. Accurate? Also yes. Assumptions can be very dangerous. They...
by James | Jul 27, 2019 | Business, Customer Service, Virtual Assistant
“Customer Service” Simply saying the phrase can conjure up about a million different images. That’s because everyone has their own idea about what customer service is – or what it isn’t, depending on our most recent experience. Further, for people who work in...
by James | Jul 26, 2019 | Business, Business Support, Virtual Assistant
I’m sure you have noticed in most debates, especially political ones, each side tries to label the opposing side with something. The goal is to find a single word that then can be used against that person or group. It almost always ends badly for everyone involved....
by James | Jul 25, 2019 | Social Media, Virtual Assistant
Most marketers who use social media are mainly interested in cranking out as much content as possible and getting ‘eyeballs’ for it. Smart marketers know that social networking is not a one-way lecture, but a means of building relationships with your target audience. ...
by James | Jul 24, 2019 | Business Support, Social Media, Virtual Assistant
Social media marketing strategies can get incredibly complicated. There always seems to be so much to do and so little time. However, there are ways to keep it simple once you know how. Know your niche – The niche research you did when you first started your business...
by James | Jul 23, 2019 | Business, Social Media, Virtual Assistant
Becoming a thought leader in your niche or industry is all about establishing yourself as someone worth paying attention to in your niche or industry. If you think of yourself as a brand in your own right, not just your company as a brand, imagine instant name...
by James | Jul 22, 2019 | Business, Business Support, Social Media, Virtual Assistant
There is an ever-increasing number of social networking sites, but paying attention to the top 5 will create the most opportunities for building your brand and promoting your business, in order to increase reach and profits. Currently, the top 5 social media sites...
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