What’s a business without customers?

The answer should be, a defunct company. But unfortunately, there are a lot of businesses that are not only surviving, but thriving, despite a complete absence of customer service. I’m noticing this right now, dealing with FedEx. These cats deliver stuff to my...

The Hidden Battles of Weight Loss

I have put myself in a bad position with my weight. The goal I set for myself starting this week – to lose 80 pounds in the next 52 weeks – isn’t the whole battle. When I reach that goal (see what I did with “when” there?) I will still...

“You Can’t Talk About That!” – Religion

I gave a speech at High Energy Toastmasters this week called “Paul’s Letter to American Christians.” It was a speech Dr. Martin Luther King Jr gave twice, in 1956 and again in 1963, three months before the “I Have a Dream” speech. My task was to read and interpret a...

Who Is In Control of Your Career?

Hopefully it took you about 0.00001 second to say, “I am.” There are, however, many who think they are not in charge of their own career. Their employer – or lack of one – is in control. Personally, I refuse to let that be the case for me. For...

It’s a Woman’s World

I just KNEW that was going to grab your attention!In this case, I’m referring to working in a profession that is 98% female – Administrative Professional. There are all sorts of dynamics being a male in this line of work. The most obvious is the use of...